Privacy Notice

Contact form privacy notice

Effective: May 25, 2026

Information submitted through a form

When you use a Contact Sales or Contact Support form, FileFolders receives the information you provide. This may include your name, business or firm name, email address, role or help topic, and your message.

How information is used

Sales inquiries are used to respond to your request and discuss whether FileFolders may fit your workflow. Support requests are used to understand and respond to your question or issue. Form submissions are not intended for unrelated marketing lists.

Do not submit sensitive information

Do not submit passwords, authentication codes, confidential client documents, or other sensitive accounting records through the public contact forms.

Spam prevention and site operation

The site may temporarily process technical information, such as an internet address and submission timing, to reduce automated spam and protect the contact forms.

Questions or removal requests

Use the Contact Sales form for product inquiries, or the Contact Support form for an existing support request or removal question, subject to any recordkeeping requirements that may apply.

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